Last reviewed: 6 August 2026
Purpose and minimization
Access to client and personal data should be limited to what a defined workflow requires. Collection, use and retention should follow documented purposes.
Controlled access
Access should be role-based, authorized, reviewable and removed when no longer required. Sensitive workflows require controls proportionate to risk and contractual obligations.
Human and AI processing
When AI supports a workflow, data use, human review, exception handling and accountability should be explicitly designed. AI assistance does not remove operational responsibility.
Incident and continuity planning
Operational designs should include escalation, incident response, backup and continuity requirements appropriate to the workflow. Client-specific commitments will be defined contractually.
Development-stage clarification
These are operating principles, not a claim of a specific certification. Applicable controls and compliance obligations will be agreed for each engagement.
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